The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research information about airline destinations
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Appropriate sources of information about airline destinations for relevant routes are identified in accordance with workplace procedures Completed |
Evidence:
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Appropriate reference material is accessed from identified sources and organised in a form suitable for use when responding to passenger requests on aspects of airline destinations in accordance with workplace procedures and expectations Completed |
Evidence:
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Appropriate persons are consulted for advice and assistance in researching information about airline destinations Completed |
Evidence:
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Respond to requests for information on airline destinations
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Requests for information about airline destinations are courteously received and interpreted in accordance with workplace procedures Completed |
Evidence:
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Where appropriate, accurate, current and relevant information about airline destinations is provided at a level/depth appropriate to the passenger's needs Completed |
Evidence:
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Where a response cannot be immediately provided to a passenger's request, either assistance and advice is sought from other appropriate airline personnel or the passenger is courteously referred to appropriate sources where they may be able to obtain the required information Completed |
Evidence:
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Information is presented in a manner which shows sensitivity to both host and visiting cultures Completed |
Evidence:
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